Public Sector Pros Revamping Public Sector Prose

Training written communication competency skills for military and government professionals.

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Become good with words.

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We train all people who want to convey complex information well.
We’ll help you become good with words: in everything you write, and in dialog, through Crucial Conversations®.

We design our courses for those who work with the public, work in a regulated field, or have public sector clients.
Everything you value in instructor-led training—delivered anywhere you work.

Live Online Courses
Hands-on learning and practice you value in instructor-led training. Expect discussion, breakouts, activities, and coaching.

In-Person Courses resume as organizations reach safe reopening milestones.
All trainers delivering on-site services maintain verified fully-vaccinated status.

Contact us to host a course for your employees, live online or in-person.

DESIGNED FOR THE PUBLIC SECTOR

We design courses for government, military, public sector staff, and community partners.
We include vendors, contractors, non-profits, and private businesses serving public entities or working in regulated fields.

We understand your environments.

Our trainers have all succeeded in public sector leadership roles. We understand your environments. You carry out vital work under unique constraints, and your work must stand up to scrutiny. We’ll help your staff learn user-focused design and plain language to write for results.

We’ve trained staff in the US public sector for 22 years. Our courses reflect 2022 science behind usability and universal access.
You’ll learn concepts that reflect the way you do business now and build skills for the future.

 

WHAT DO COURSE GRADS SAY ABOUT THE EXPERIENCE?

“This was one of the best classes offered through DES in all my 25 years of state service!
I learned lots of techniques that are immediately applicable and easy to use.”

– WA Department of Fish and Wildlife Learner

“Carriann is one of the very best instructors I have ever had.
She had an extremely wide breadth of experience in the public sector, is extremely funny, responds to everyone’s comments very quickly, and includes everyone. She is highly inspirational!”

– WA Department of Enterprise Services Learner

“I’m continually impressed with the learning environment the facilitator creates.
This felt like a hands-on, in person course. Excellent.” – WATech Learner 

See what you can do!

 

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Fantastic presenter; expert in her field. This was my first virtual course and it was far more engaging than I expected. Best training I’ve had in the last 5 years. — L. E., Washington Department of Enterprise Services

What do course grads like about our courses?

“The best training I’ve received at ATG [Washington State Office of the Attorney General]. Timely, relevant information that applies directly to my work. This answered so many of my questions. Could easily have been boring, but Carriann was fun to learn from and kept us engaged. Recommend this course for all employees.”

M.R., Washington Office of the Attorney General

Timely, relevant training

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Incorporated in Washington State.

Training learners everywhere.

  • Home
  • Course Catalog
  • Contact Us
  • Meet Us
  • Capability Statement
  • Tools for Public Sector Writers