Training public sector pros to revamp public sector prose.

Training written communication competency skills for military and government professionals.

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Write content users will find, understand, trust, and recall in the public sector.

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Upcoming Events

Live, virtual courses offer everything you value in
instructor-led training—delivered everywhere you work.

Live, active experiences build skills you need for work now.

    • Live online courses.
      The hands-on learning and practice you value
      in instructor-led training. Expect discussion, breakouts, activities, and coaching.
    • In-person training will resume when state and
      agency policy allows.

Join us for these upcoming courses!

Join instructor-led live courses delivered in Adobe Connect Virtual Classroom. Open to all US public sector employees
and non-profit staff.

Hosted by WA Department of Enterprise Services.
Registration Required

► Writing Skills: Engaging and Informing
Customers & Colleagues

March 5, 2021

► Technical Writing Tricks of the Trade
March 9, 2021

► Editing and Proofreading
April 15 – 16, 2021

Need help registering?
Send us a note: director@writewordsusa.com

 

 

Designed for the Public Sector Workforce

We design our courses for government, military, public sector staff, and their community partners.

We include contractors, non-profits, and private businesses delivering public services or working in regulated fields.

Why choose us to train your workforce?

Our trainers have all succeeded in public sector leadership roles. We understand your enterprise environments. We’ll help your staff learn to use lean thinking, user-focused design, and plain language to write for results.

We update courses annually. Though we’ve trained staff in the US public sector for 20 years, our courses reflect 2021 science to meet usability and accessibility standards. We train material that reflects the way you do business now, with an eye on skills for the future.

Our newest live instructor-led training has great reviews. Using Adobe Connect Virtual Classroom, we learn, apply our new learning, and collaborate much like we do in a physical space together.

What do learners say about our virtual courses?

“This was one of the best classes offered through DES in all my 25 years of state service! I learned lots of techniques that are immediately applicable and easy to use.”

– L.N. , WA Department of Fish and Wildlife

“Carriann is one of the very best instructors I have ever had. She had an extremely wide breadth of experience in the public sector, she is extremely funny, sensitive to responding to everyone’s comments very quickly and including everyone. She is highly inspirational!”

– M.F. , WA Department of Enterprise Services

Let’s Begin!

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Fantastic presenter; expert in her field. This was my first virtual course and it was far more engaging than I expected. Best training I’ve had in the last 5 years. — L. E., Washington Department of Enterprise Services

What do course grads like about our courses?

“The best training I’ve received at ATG [Washington State Office of the Attorney General]. Timely, relevant information that applies directly to my work. This answered so many of my questions. Could easily have been boring, but Carriann was fun to learn from and kept us engaged. Recommend this course for all employees.” M.R., Washington Office of the Attorney General

Timely, relevant training

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Olympia, Washington

Minneapolis, Minnesota

  • Home
  • Contact Us
  • 2020 – 2021 Course Catalog
  • Meet Us
  • Capability Statement