Crucial Conversations For Mastering Dialogue®
by Crucial Learning®

Bring safety and respect into dialogue and get the best outcomes possible when emotions run hot and stakes are high.

Join us in an open-enrollment course hosted by the Washington Department of Enterprise Services or bring this skill-building workshop directly to your workplace–we’ll help you get started. Certified trainer Carriann Lane delivers this course live online, live in-person, and in a hybrid format.

This course and its related materials are the intellectual property of Crucial Learning®, not Write Words Inc. Carriann Lane is certified by Crucial Learning to deliver this training to employees in courses administered by the Washington State Department of Enterprise Services. Any person working in the US public sector can join us in our open enrollment courses through the Washington State Department of Enterprise Services. We can also book single-agency group training, live online or in-person.

To get started, just let us know how we can help.