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You can mix-and-match content blocks from different courses.
We offer custom course delivery—often at no extra cost. You’ll create an
off-the-shelf course focused on the skills your team needs.

Does a course interest you? Dive a little deeper.
Click on any course title
to see its scope, detailed course description, objectives, instructional method, and resources provided.

We deliver these live, instructor-led courses:

Click picture to go to detailed course description for Writing Documents in Plain Talk.
Click picture to go to detailed course description for Effective Writing to Colleagues and Customers.

Writing Documents in Plain Talk
1 Day | 7 hours

Learn how to lead readers to the right action and convey complex information clearly, in 7 steps.

Who should take this course?
All public sector employees and community partners.

Now available in a blended learning format for delivery anywhere at any time.


Writing to Colleagues and Customers
1 Day | 7 hours

Gain essential writing skills for every task in the public workplace: engage and inform customers, colleagues, and decision-makers well.

Who should take this course?
Public sector employees who focus on administration, answering questions, sharing updates, coordinating with others, and responding to requests for information.

Great for onboarding employees as they learn agency culture; provides a comfortable intro to writing in regulatory environments.


Technical and Professional Writing
for the Defense Workforce

3 Days | 21 CLPs/Duty Hours

Gain certification in plain language principles and earn 21 continuous learning points.

Develop technical writing and editing skills; make your writing tasks easier and create better deliverables.

Gain essential editing and proofreading skills for every form of writing. Write documents that stand up to scrutiny in your regulatory environment.

Who should take this course?
Defense workforce writers: military personnel, vendors, contractors, civilian employees, and project partners.


Click image to go to detailed course description of Technical Writing Tricks of the Trade.

Technical Writing: Tricks of the Trade
2 Days | 14 hours

Learn the technical writing process; make your writing task easier and create better deliverables.

Who should take this course?
Government workplace writers. Subject Matter Experts (SMEs), procurement personnel, engineers, managers, scientists, administrative staff, and analysts recommend this course.


Click image to go to detailed course description for Editing and Proofreading Techniques.
Click image to go to detailed course description for Technical Editing.

Editing and Proofreading Techniques
2 Days | 14 hours

Gain essential editing and proofreading skills for every form of writing.

Learn how to professionally edit and proofread the work of others as well as your own.

Who should take this course?
Government workplace writers, executive and administrative assistants, anyone who revises or proofreads documents.


Technical Editing
1 Day | 7 hours

Learn to edit legal, scientific, and technical information well. Use information design and plain language to ensure users will read, understand, trust, and remember what you write.

Who should take this course?
Public sector writers and emerging editors who must convey legal, scientific, or technical information well.


Click image to go to detailed course description for Grammar Review One, The Basics.

Grammar Review 1: The Basics
1 Day | 7 hours

Gain a solid mastery of the basics, avoid mistakes that land agencies in court, and write documents that stand up to scrutiny.

Who should take this course?

Government workplace writers who write, edit, proofread, or prepare final copy for distribution or publication.

Public sector writers who speak English as an additional language say this course answers important questions. They find value in seeing how to apply US grammar norms to public sector work.

Follow this course with Grammar 2: The Masterclass.


Click image to go to detailed course description for Grammar Review Two, The Masterclass.

Grammar Review 2: The Masterclass
1 Day | 7 hours

Master the next level of grammar, avoid mistakes that land agencies in court, and write documents that stand up to scrutiny.

Everything covered in this fast-paced workshop has a practical application for workplace writers. You’ll learn to use if-then logic and clarity tests to guide your grammar decisions.

We don’t require Grammar Review – Part 1 before this class, but it helps.

Who should take this course?
Public sector employees who write, edit, proofread, or prepare final copy for distribution or publication.